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Frequently Asked Questions - eCosway Rewards Program

Charges

  1. Are there any charges for registering or using the eCosway Rewards Card?
  2. When and how will the 5 eV annual charge for the principal or supplementary card be deducted?
  3. How do I view this annual charge deduction?
  1. Are there any charges for registering or using the eCosway Rewards Card?
    There is a registration fee of RM 10 AND an annual charge of 5eV for each principal and supplementary card. The registration fee must be paid when you submit the registration forms. Back to top
  2. When and how will the 5 eV annual charge for the principal or supplementary card be deducted?
    The annual charge for each principal and supplementary card will be deducted from each cardholder’s account upon usage of the respective card(s) i.e. as and when sufficient eV is generated, until the deduction amount is fulfilled. Back to top
  3. How do I view this annual charge deduction?
    eCosway Business Owners and Privileged Shoppers can view this deducted eV on the “eCosway Rewards Transaction Statement” (see below) found in their Online Office. Business Owners can also view this deduction on the printed eCosway Rewards Transactions Summary (see below) which will be sent together with their Income Statement monthly.

    Note: eV from Rewards Card transactions for the reporting period will be put into profit calculation for the following month the eV is posted to the system (which is not necessarily the month it was transacted in).

    In the sample eCosway Rewards statement and summary below, 42.5 eV was generated from transactions made in the month of November and will be put into profit calculation for December.
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    eCosway Rewards Transactions Summary
    (sent to eCosway Business Owners with Income/Bonus Statement)
    Business Owner ID : X123456 Name : Yasmin Yahya Statement Date: 8 Dec 2003 Period Covered:
    1 Nov — 30 Nov 2003


    Transaction Description eV*
    eCosway Rewards Card  
    P/Cardholder: Yasmin Yahya — eV* recorded 23.1
      Less : eCosway Rewards Card Annual Charge -5.0
      Subtotal : 18.1
       
    S/Cardholder: Abdullah Ahmad — eV* earned 1.4
      Less : eCosway Rewards Card Annual Charge (Balance to be deducted : 3.6eV*) -1.4
      Subtotal : 0.0
       
    S/Cardholder: Siti Rogayah — eV* earned 29.4
      Less : eCosway Rewards Card Annual Charge -5.0
      Subtotal : 24.4
       
    Total from eCosway Rewards Cards 42.5
    NOTE: If you are a Business Owner, please refer to the Personal Transaction Log in your Online Office for transaction details. Cards with no transactions during the month are not listed.
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    eCosway Rewards Transactions Statement
    (viewed from Business Owner / Privileged Shopper Online Office)

    Business Owner ID : X123456 Name : Yasmin Yahya Statement Date: 8 Dec 2003 Period Covered:
    1 Nov — 30 Nov 2003

    Date Transaction Description Spending (RM) eV
      Section 1 : eCosway Rewards Card
    P/Cardholder: Yasmin Yahya
       
    0811 1000 Camel Store 836.38 19.05
    1511 0500 Boutique Prestige 367.50 4.06
      less: eCosway Rewards Card annual charge   -5.00
      Subtotal:   18.11
      S/Cardholder: Abdullah Ahmad    
    0211 0200 Likas Mart 60.00 0.26
    1811 1000 Austin Chase Coffee 52.00 1.14
      less: eCosway Reward Card annual charge
    (Balance to be deducted : 3.63 eV)
      -1.40
      Subtotal:   0.00
      S/Cardholder: Siti Rogayah    
    2011 1000 Bintang Car Care 652.74 14.40
    2111 0200 Likas Mart 48.00 0.21
    2611 1000 Pan Pacific Hotel 660.00 14.56
    2811 0200 Likas Mart 58.00 0.25
      Less: eCosway Reward Card annual charge   -5.00
      Subtotal:   24.42
           
      Total for Section 1   42.53
    Note: Cards with no transactions during the month are not listed.
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